Saturday, August 1, 2009

Take Back the Beep

David Pogue has an excellent post at the NY Times about how cell phone companies rob us with their instructions on how to leave a message.

The cell phone companies want to make as much money as possible. That's why text messages that cost them a hundredth of a cent to cent cost us 20 cents. (And 20 cents to the person you send it to!) So of course, they put a 15 second message on your voicemail before the beep, on the off chance that the person leaving a message is a customer, and they can charge them for the airtime. Even if I record my own outgoing message, theirs is there and I can't turn it off.

And of course you can't press the same button on every system to skip the message.

So: Pogue calls us to revolution. Complain. Complain to the phone companies about the ridiculous practice of adding instructions on how to leave a message. Here's where to complain:

* Verizon: Post a complaint here: http://bit.ly/FJncH.

* AT&T: Send e-mail to Mark Siegel, executive director of media relations: MS8460@att.com.

* Sprint: Post a complaint here: http://bit.ly/9CmrZ

* T-Mobile: Post a complaint here: http://bit.ly/2rKy0u.

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